Chris and I always have a good laugh when we get together. He has a great sense of humour, he's super smart and his positive attitude has taken the security business and turned it into a communications business. You'll understand what I mean when you watch today's episode.
I convinced Chris to help all of our friends who are re-opening their businesses with some tips about how to create amazing customer service — yes, even in lineups — and how to diffuse unwanted situations.
Chris and his talented team of trainers will be teaching business owners, who are opening up their locations, how to navigate physical distancing situations like a pro.
He's going to share secrets that other security companies wouldn't dare to reveal because if they do….. they might be out of a job. But Chris and his team don't think that way. They're into sharing all their secrets to help educate and inform more people so we can all have a great experience.
We had great conversations about cart-confusion, Disney lineups, airport bathrooms and so much more.
We’ve convinced XA Security to reveal all for Project Lemons-to-Lemonade and share their security and crowd management trade secrets to help business owners.
Why You Should Attend
One of the founding partners of XA Staffing, Chris is an accomplished touring and festival Production Manager. Among his many projects, he is the Tour Production Manager for Grammy Award-winning, EDM recording artist Zedd and is the Festival Operations Director for the FVDED In The Park music festival, which hosts 25,000 music fans daily in Surrey, BC, every July.
Concurrent to his time growing the XA Staffing business in the beginning years, he served over 11 years as Director of Production for the independent Canadian concert promoter Union Events, where he worked in countless venues and green fields across North America producing shows. He has represented promoters, artists, venues, and service providers in virtually every aspect of live-event production. Chris’ diverse production management background, and extensive experience overseeing event operations across the world, brings a unique perspective to the direction and operations of XA Staffing.5 months ago
Founder and CEO of the innovative digital marketing software company, Spartan Spark, Dafne Canales Lees has earned her reputation as the Data-Driven Digital Storyteller. Her 7-Second Trust Formula uses behavioural marketing strategies to create client trust via digital marketing platforms for a more personalized user experience that translates into additional sign-ups, sales and increased profits.
A member of the Neuromarketing Business and Science Association and the Society for the Advancement of Behavioural Economics, Dafne travels monthly to California to attend meetings with her advisory board. A sought-after speaker and facilitator, this creative innovator never stops giving of her time and talent, even teaching corporate in-house marketing teams the latest digital marketing strategies.
“Spartan Spark’s general CRM system and their entire platform was a complete game-changer for management of contacts, management of leads. Their entire system for web presence and digital marketing was why we hired them in the first place.”” -Kimberley Simonson, Marketing Manager, One Eye Industries.